Terms & Conditions

Last Updated: February 8, 2026

 

Welcome to Velvet BodyCare & Serene Scents. By accessing our website, purchasing our products, or using our services, you agree to the following Terms & Conditions. Please read them carefully.

 

1. General Information

Velvet BodyCare & Serene Scents provides body care and fragrance products intended for external use only. By using this site, you confirm that you are at least 18 years old or have permission from a parent or guardian.

 

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

 

2. Product Use & Disclaimer

All products are intended for external use only.

• Always review ingredient listings before use

• Perform a patch test prior to full application

• Discontinue use if irritation occurs

 

Velvet BodyCare & Serene Scents is not responsible for adverse reactions resulting from ingredient sensitivities, allergies, or misuse of products.

 

Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

 

3. Orders & Payments

All prices are listed in U.S. dollars and are subject to change without notice.

 

By placing an order, you agree that:

• All information provided is accurate and complete

• You authorize us to charge your selected payment method

 

We reserve the right to refuse or cancel orders at our discretion, including in cases of suspected fraud or incorrect pricing.

 

4. Shipping & Delivery

Processing and shipping times are provided at checkout. While we make every effort to meet estimated delivery timelines, Velvet BodyCare & Serene Scents is not responsible for delays caused by shipping carriers or circumstances beyond our control.

 

Once an order has shipped, responsibility transfers to the carrier.

 

5. Returns & Refunds

Due to the personal nature of body care products, all sales are final.

 

We do not accept returns or exchanges unless a product arrives damaged or incorrect. Any issues must be reported within 48 hours of delivery with photo documentation.

 

Approved replacements will be handled on a case-by-case basis.

 

6. Intellectual Property

All content on this website including text, images, product names, designs, logos, and branding is the property of Velvet BodyCare & Serene Scents and may not be copied, reproduced, or distributed without written permission.

 

7. Website Use

You agree not to:

• Use this site for unlawful purposes

• Attempt to interfere with site functionality

• Misrepresent your identity or information

 

We reserve the right to restrict or terminate access to the website if these terms are violated.

 

8. Limitation of Liability

Velvet BodyCare & Serene Scents shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

 

Use of all products is at the customer’s own risk.

 

9. Privacy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.

 

10. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

📧 Email: VelvetBodyCareSereneScents@gmail.com

📞 Phone: 252-290-8586