Privacy Policy

Last Updated: February 8, 2026

 

 

Velvet BodyCare & Serene Scents respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, make a purchase, or communicate with us.

 

 

1. Information We Collect

We may collect the following types of information:

 

 

Personal Information

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed securely through third-party providers)

 

 

Non-Personal Information

• Browser type

• Device information

• Website usage data (pages visited, time spent)

 

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate order updates and customer service responses

• Send promotional emails (only if you opt in)

• Improve our website, products, and services

• Maintain security and prevent fraud

 

Your information is used solely to enhance your experience with Velvet BodyCare & Serene Scents.

 

3. Sharing Your Information

We do not sell, rent, or trade your personal information.

 

Information may be shared only with:

• Payment processors

• Shipping carriers

• Service providers required to operate our website and fulfill orders

 

All third-party partners are required to protect your information.

 

4. Email & Marketing Communications

If you subscribe to our mailing list, you may receive updates about new products, promotions, or brand news. You can unsubscribe at any time by using the link included in our emails.

 

5. Data Security

We take reasonable steps to protect your personal information using industry-standard security measures. While no system is 100% secure, we strive to safeguard your data from unauthorized access or misuse.

 

6. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to improve functionality and user experience. You may adjust your browser settings to disable cookies if desired.

 

7. Children’s Privacy

Velvet BodyCare & Serene Scents does not knowingly collect personal information from individuals under the age of 13.

 

8. Your Rights

You have the right to:

• Request access to your personal information

• Request corrections to inaccurate information

• Request deletion of your personal data (subject to legal or operational requirements)

 

To exercise these rights, please contact us directly.

 

9. Policy Updates

We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated revision date.

 

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📧 Email: VelvetBodyCareSereneScents@gmail.com

📞 Phone: 252-290-8586